Suggested labels
- export
- how-to
Content tags
- feature/export
- form/how-to
- journey/export
- rewrite/ready
Supporting videos
No mapped video yet
Review notes
- Source article was very short and did not include detailed troubleshooting steps, so the rewrite stays conservative.
- No URL or in-product destination details were provided for related articles, so plain titles are used.
Summary
After Powtoon finishes processing your export, you receive a confirmation email with a download link. Use that link to start the download.
Before you start
- Make sure you have access to the email address used for the export.
- Check your inbox and spam or junk folder for the confirmation email.
- If the export is still processing, wait until the confirmation email arrives.
Steps
- Open the confirmation email from Powtoon.
- Click the download link in the email.
- Wait for the download to start automatically.
- Save the file to the location you want on your device.
What happens next
The download should begin as soon as you click the link. If the file does not download, check that the confirmation email opened correctly and try the link again.
If you still do not receive the email, the export may still be processing or there may be an issue that requires support help.