Suggested labels
- how-to
- troubleshooting
- chrome
Content tags
- form/how-to
- rewrite/ready
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- Clearing the cache in your browser
- Troubleshooting browser issues in Powtoon
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Review notes
- No internal help center URLs were provided, so related articles are listed as plain titles only.
- Source article is very short; steps were expanded conservatively without adding unsupported Chrome behavior.
- No Powtoon-specific workflow was included in the source, so the draft remains browser-focused.
Summary
Clear Chrome’s cache when a page is not loading correctly, content looks outdated, or you need Chrome to fetch fresh files. This removes cached images and files from the browser.
Before you start
- You need access to Google Chrome on a PC or Mac.
- If you are signed in to Chrome, clearing browsing data may affect your local browser session and saved site data.
- This article covers cache removal in Chrome only.
Steps
- Open Google Chrome.
- Select the Chrome menu.
- Click Delete browsing data.
- In the Basic tab, set Time range to All time.
- Select Cached images and files.
- Click Delete data.
- Refresh the browser.
What happens next
Chrome clears the cached files you selected, and the browser reloads the page with fresh content when you refresh it.
Related articles
- Clearing the cache in your browser
- Troubleshooting browser issues in Powtoon
- Why content may not appear correctly in Powtoon