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- account
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- guide
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- feature/collaboration
- form/how-to
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Review notes
- The source article only states that users must contact Customer Support; it does not confirm any self-service email change flow, role requirements, or verification details. The rewritten steps keep those points generic and conservative.
- Cross-link targets were provided as team-permissions, brand-kit, and sharing-workspaces, but exact help center article titles/URLs were not supplied. Related articles are listed as plain titles without links.
Summary
If you need to change the email address associated with your Powtoon account, contact Customer Support to request the update.
Permissions or access
- The account holder should request the email change.
- If the account is managed by a team or organization, an admin or team owner may need to handle the request.
- This change is completed by Customer Support.
Steps
- Contact Customer Support and request an email address change for your Powtoon account.
- Include the current email address on the account.
- Provide the new email address you want to use.
- Follow any verification or confirmation instructions from Customer Support.
Team impact
- Changing the account email can affect sign-in and account ownership details.
- If the account is shared or managed in a Workspace, make sure the change is approved by the appropriate owner or admin before submitting the request.