Suggested labels
- account
- collaboration
- guide
Content tags
- feature/collaboration
- form/how-to
- journey/collaborate
- rewrite/ready
Related articles
Supporting videos
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Review notes
- The source article says account name changes require Customer Support, but it does not explain whether any self-service name editing exists in-product. I kept the steps support-based and conservative.
- No internal article URLs were provided, so related articles are listed as plain titles only.
- The article does not specify whether the name change is available to all plans or roles; permissions are stated conservatively based on the source.
Summary
Your account name is the first and last name you provided when you signed up for Powtoon. It appears in the bottom-left corner of your Workspace. If you want to change it, you need to contact Customer Support.
Permissions or access
- The account name belongs to the account holder.
- This request must be handled by Customer Support.
- If you are part of a team or Workspace, make sure you send the request from the correct account owner.
Steps
- Contact Customer Support.
- Include the current account name in your request.
- Enter the new name you want to use.
- Wait for Support to confirm the change.
Team impact
- The updated name will be shown in the bottom-left corner of your Workspace.
- If you work in a shared Workspace, the name change affects how your account is displayed to collaborators.
- No other account settings are described in this article.