Suggested labels
- account
- educational
- guide
Content tags
- audience/education
- form/how-to
- rewrite/ready
Related articles
- How to change your password
- Logging in to Powtoon
- Contact Powtoon Customer Support
Supporting videos
No mapped video yet
Review notes
- The source article says students should contact Customer Support and receive a temporary password, but it does not provide the exact support contact form URL.
- No separate teacher-only or permissions note was provided in the source, so the draft keeps those caveats general and conservative.
Summary
If you joined Powtoon after receiving an invitation from your teacher and you cannot remember your password, do not use the Forgot your password? link on the login page. Contact Powtoon Customer Support instead.
Who this is for
- Students who joined Powtoon through a teacher invitation
Steps
- Student: Contact Powtoon Customer Support.
- Student: In your support ticket, include your username.
- Student: Add the name of the last Powtoon you worked on so Support can verify your account.
- Support: Powtoon Customer Support will send you a temporary password.
- Student: Sign in with the temporary password, then change it after you log in.
Classroom notes
- This process is only for students who joined Powtoon through a teacher invitation.
- If you are a teacher or classroom admin, this article does not apply to your account type.
- Include the requested verification details in your support ticket so Support can process the password reset.
Related articles
- How to change your password
- Logging in to Powtoon
- Contact Powtoon Customer Support